Shipping & Returns
SHIPPING POLICY
CozyCub Co provides reliable shipping services to ensure your cozy products arrive promptly and in perfect condition. We offer standard and expedited shipping options to accommodate your needs. Standard shipping typically takes 5-7 business days, while expedited shipping reduces delivery time to 2-3 business days. Orders are processed within 1-2 business days after purchase. Shipping costs are calculated at checkout based on your location and selected shipping method. We partner with trusted carriers to track your package, and you will receive a confirmation email with tracking details once your order is dispatched. CozyCub Co is committed to providing a seamless delivery experience, ensuring you receive your order quickly so you can enjoy the comfort and warmth of our products without delay.
RETURN & EXCHANGE POLICY
At CozyCub Co, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, you may return most items within 30 days of delivery for a full refund or exchange. Items must be returned in their original condition, unused, and in the original packaging. To initiate a return, please contact our customer service team through the website’s returns portal to receive a prepaid return shipping label and detailed instructions. Please note that certain personalized or clearance items may not be eligible for return. Refunds will be processed within 7-10 business days after we receive and inspect the returned items. CozyCub Co is committed to making your return experience hassle-free and ensuring you feel confident shopping with us.